Webster Water Department

PWSID: MA2316000

No active violations
This system has no unresolved violations. The most recent violation on record was 2022-12-30.

This system has more violations on record than 84% of water systems in Massachusetts.

Violation trend: 0.8 per year over the last 5 years, up from 0.6 per year in the previous 5.

System Details

Population Served17,776
Service Connections4,993
Water SourceGroundwater
System TypeCommunity Water System
OwnerLocal Government
StatusActive
CityWebster
EPA ZIP on File01570

Areas Served

  • Webster, Worcester County, 01570

Lead & Copper Testing

ContaminantLevelEPA Action LevelStatus
Lead (90th percentile)0.0067 mg/L0.015 mg/LBelow Action Level
Lead (90th percentile)0.0061 mg/L0.015 mg/LBelow Action Level
Lead (90th percentile)0.0042 mg/L0.015 mg/LBelow Action Level
Lead (90th percentile)0.0042 mg/L0.015 mg/LBelow Action Level
Lead (90th percentile)0.0037 mg/L0.015 mg/LBelow Action Level
Lead (90th percentile)0.0036 mg/L0.015 mg/LBelow Action Level
Lead (90th percentile)0.0033 mg/L0.015 mg/LBelow Action Level
Lead (90th percentile)0.0026 mg/L0.015 mg/LBelow Action Level

Violation History (12 total)

ContaminantViolationDateHealth-BasedStatus
5000MR2022-12-30Returned to Compliance
5000MR2022-12-30Returned to Compliance
5000MR2021-06-01Returned to Compliance
5000MR2021-06-01Returned to Compliance
1028MR2016-07-01Acknowledged
1032MR2016-07-01Acknowledged
1039MR2016-07-01Acknowledged
7500Other2013-03-12Returned to Compliance
5000MR2011-07-01Returned to Compliance
5000MR2009-07-01Returned to Compliance
5000MR2006-01-01Returned to Compliance
5000TT1993-01-01YesReturned to Compliance

Understanding This Water System's Record

Webster Water Department is a community water system water system that draws from groundwater sources and serves a population of 17,776 in Webster, Massachusetts. This page shows its complete compliance history as reported to the EPA's Safe Drinking Water Information System (SDWIS), the federal database that tracks every public water system in the United States.

What Do These Violations Mean?

Health-based violations mean the system exceeded an EPA maximum contaminant level (MCL) or failed to provide required treatment. These indicate potential health risks from contaminants like lead, arsenic, bacteria, nitrates, or disinfection byproducts. Non-health-based violations involve monitoring, reporting, or procedural requirements — the system missed a testing deadline or failed to notify customers, but contaminant levels were not necessarily unsafe.

What Should You Do?

Your water utility is required to publish an annual Consumer Confidence Report (CCR) that details test results and any violations. If your system has active health-based violations, consider a certified water filter rated for the specific contaminants involved. The contaminant guides on this site explain health risks and filter options for common pollutants. For the most current results, contact your water utility directly — EPA data can lag weeks or months behind real-time testing.